Which function is used to record a payment from a customer?

When recording a payment from a customer in QuickBooks, the "Receive Payment" function is the appropriate choice because it is specifically designed to handle incoming payments against outstanding invoices. This function allows users to apply payments to specific invoices, which helps keep track of accounts receivable and ensures that customer balances reflect their current status accurately.

Using "Receive Payment," a user can assign the payment to the correct customer and invoice, specify the amount received, and select the appropriate payment method (e.g., cash, check, credit card). This process is essential for maintaining accurate financial records, as it directly affects both the customer's account balance and the overall revenue tracking within the software.

In contrast, creating an invoice is a separate function intended for billing customers for goods or services rendered. Making a deposit is used to enter money that has been deposited into the bank, which may include payments but does not directly relate to recording a payment against an invoice. A sales receipt is for transactions where payment is received at the time of sale, and it does not link to existing invoices. Therefore, "Receive Payment" is the most suitable option for accurately recording payments from customers.